Please follow the below instructions to complete your Custom Molded order:
First, you get impressions of your ears. It's easy to find an audiologist. Open up Google Maps and just type in "Audiologist." Select a few that are local and convenient to you and give them a call to inquire about the pricing and services offered. Not all audiologists will ONLY do impressions and prices will vary from ~$25 to $100.
If you live in New York City or the Bay Area, just let us know when you would like to swing by one of our labs for free ear scans. We use the latest in-ear scanning technology vs. traditional impressions. Please call 646-559-5642 to set up an appointment.
Ear Impression Guidelines:
Your audiologist will most likely know how to take good ear impressions, suitable for custom hearing protection and in-ear monitors. Just to be sure, please mention the following requirements and they’ll know exactly what you mean.
-Foam otoblocks are preferred however cotton is acceptable as well.
-Ear impressions must not be in the color white, clear or any translucent color.
-Mold to be taken up to or beyond second bend in the ear canal – silicone material must reach the otoblock to form full canal detail.
-Full canal, concha and helix information on the impressions.
-Any bumps or holes in the impressions bigger than 2mm will not be accepted.
-3D ear scans accepted.
Next you will need to send us your ear impressions. Once you have your ear impressions we recommend sending them to us via FedEx Ground or UPS Ground - fast, trackable, and economical. Please send the impressions along with your order confirmation to:
Attn: EarPeace Fulfillment
353 Beach Road
Burlingame, CA 94010
The last step is for us to build your custom molded ear plugs and send them back to you! Once we have your impressions we use a 3D scanner to fully digitize the impressions. Then we get to work crafting your custom hearing protection. Turnaround time is approximately 3-5 weeks in the lab from receipt of your impressions, plus ground shipping from California. Your scans stay in our system for any future orders for up to 3 years.