Please follow the below instructions to complete your Custom Molded order:
First, you get impressions of your ears. It's easy to find an audiologist. Open up Google Maps and just type in "Audiologist." Select a few that are local and convenient to you and give them a call to inquire about the pricing and services offered. Not all audiologists will ONLY do impressions and prices will vary from ~$25 to $100. We suggest calling at least three for competitive rates. If you live in New York City or the Bay Area, just let us know when you would like to swing by one of our labs for free ear scans. We use the latest in-ear scanning technology vs. traditional impressions. Please call at 646-559-5642 to set up an appointment.
Then you send us your ear impressions. Once you have your ear impressions we recommend sending them to us via FedEx Ground or UPS Ground - fast, trackable, and economical. Please send the impressions along with your order confirmation to:
Attn: EarPeace Fulfillment
353 Beach Road
Burlingame, CA 94010
The last step is for us to build your custom molded ear plugs and send them back to you! Once we have your impressions we use a 3D scanner to fully digitize the impressions. Then we get to work crafting your custom hearing protection. Turnaround time is approximately 3-5 weeks in the lab from receipt of your impressions, plus ground shipping from California. Your scans stay in our system for any future orders for up to 3 years.